Legal information

Terms and Conditions

These terms govern access to the Due Connect Solutions website. Mandatory consumer rights remain protected.

Operator: Due Connect Solutions Limited, trading as Due Connect Solutions, Nairobi, Kenya.
Effective: These terms take effect when published at dueconnect.co.ke/terms.html . They apply to access and use after they are made available.

1. Acceptance and electronic execution

By accessing or using this website after these terms are displayed, you agree to them. To the extent applicable, section 83J of the Kenya Information and Communications Act, Cap. 411A recognizes electronic messages and records; the Law of Contract Act, Cap. 23, and other applicable Kenyan law govern contract formation and enforceability. We do not claim that browsing creates a contract for paid services. Any service, price, delivery obligation, or professional engagement is binding only under a separate agreement accepted by both parties, including by a legally recognized electronic method.

2. Eligibility and account integrity

You must be at least 18 years old and have legal capacity under Kenyan law to accept these terms. This informational website does not provide user accounts, payment, or checkout. If we later offer an account or online service, you must provide accurate information, protect your credentials, and promptly report unauthorized use to info@dueconnect.co.ke . You remain responsible for activity carried out using credentials under your control, subject to applicable law.

3. Acceptable use

You must not, and must not help another person to:

  • Break the law, infringe another person's rights, or misuse this website.
  • Gain unauthorized access, probe or bypass security, introduce malware, disrupt availability, or interfere with another user's access.
  • Scrape, crawl, harvest, or copy website content using automated means, or send abusive traffic, bots, or messages, except for ordinary search-engine indexing or with our written permission.
  • Reverse engineer or attempt to extract source code from software, except to the extent a mandatory law expressly permits it.

These restrictions support the Computer Misuse and Cybercrimes Act, 2018 and do not limit lawful security research authorized in writing. We may preserve evidence and report suspected unlawful conduct to the relevant authorities.

4. Intellectual property

Website text, layout, graphics, software, and marks are owned by Due Connect Solutions Limited or used with permission, except for third-party material identified by its owner. All rights are reserved. You may view the website and print a reasonable copy for personal, non-commercial reference. No other licence is granted. You must not reproduce, adapt, distribute, sell, or commercially exploit our material or marks without prior written permission. Third-party names and marks remain their owners' property.

If you believe material on this website infringes copyright, send a notice to info@dueconnect.co.ke identifying the work, the material and its location, your contact details, and your good-faith basis for the request. Include a statement that your notice is accurate and that you are the rights holder or authorized to act for that holder. We may remove or restrict access to disputed material and notify the person who supplied it. They may send a reasoned response to the same address. We will review notices under applicable Kenyan law and relevant international copyright procedures, including DMCA procedures where they apply; this does not appoint a registered DMCA agent or waive any party's rights.

5. Third-party services and payments

This website does not process payments or provide an online checkout. External links and third-party services are operated under their own terms and privacy notices. We do not control or guarantee their availability, security, or content. A separate written service agreement will identify applicable providers, fees, and payment arrangements; do not send payment details through this website.

6. Information and disclaimers

Website material is general information, not a professional opinion, offer, or promise of a particular result. We take reasonable care to keep it accurate but do not warrant that it is complete, current, uninterrupted, or error-free. To the fullest extent permitted by the Consumer Protection Act, 2012 and other applicable law, implied terms are excluded only where they may lawfully be excluded. Nothing in these terms limits mandatory consumer rights or liability that Kenyan law does not allow us to exclude.

7. Liability

To the fullest extent permitted by law, neither party is liable to the other for indirect or consequential loss, loss of profit, revenue, business opportunity, or data arising from ordinary website use. For a claim directly arising from access to this informational website, our aggregate liability will not exceed KES 10,000. For a paid service, any liability cap is the amount stated in the separate written service agreement. These limits do not apply to liability that cannot lawfully be limited, including applicable consumer remedies, fraud, or deliberate wrongdoing. Nothing in this clause removes a remedy provided by the Consumer Protection Act, 2012.

8. Suspension and termination

We may restrict or suspend access where reasonably necessary to protect the website, users, or our rights; comply with law; or respond to a breach of these terms. Where practicable, we will give notice and an opportunity to address the issue. We may terminate access for a serious or repeated breach. This informational website has no user accounts to terminate. Suspension does not remove rights or remedies available under mandatory law.

9. Governing law, disputes, and notices

Kenyan law governs these terms. First, send a written description of a dispute to info@dueconnect.co.ke so the parties can try in good faith to resolve it within 30 days. If it is not resolved, the competent courts sitting in Nairobi, Kenya have exclusive jurisdiction, subject to any mandatory consumer right to bring proceedings elsewhere. This does not prevent either party from seeking urgent legal relief.

We may give website-related notices by posting them on this page or using contact details you provide. Material changes will show a revised effective date. Continued use after that date constitutes acceptance only to the extent permitted by law. For notices to us, use the email above or write to Due Connect Solutions Limited, Nairobi, Kenya.

Export compliance: Do not use or export website content or any later service in violation of applicable Kenyan sanctions, export-control laws, or other mandatory laws in the country where you use it.